Managing Behaviours – If It Is to Be, It Is Up to Me!

In a recent C-Suite Radio interview I admitted to host Thomas White, co-founder and CEO of C-Suite Network that my success comes from ——- —– Can you guess what I said? If you cue to the Business Matters episode at 9:40, you’ll get the answer. What about you? Do you give yourself permission to —-? […]

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Blog, Leadership, Team Leadership - Posted on January 4, 2015 - by Bob

Ask, Don't Tell, to Find Team-Engine-Generated Solutions

Communication plays a big part in facilitating outcomes. The most important communication skill in team leadership is asking questions and listening to the answers. Questions contribute to a self-discovery process, which is a buy-in process. The leader asks the team, or team members, questions that lead them to discover their own solutions. Team members must […]

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Blog, Leadership, Team Leadership - Posted on January 2, 2015 - by Bob

Making Employee Engagement Happen—the Business Challenge of the Next Decade

Buyers need to be listened to and understood. The same requirement applies to employees. They too are clients—an essential audience whose engagement drives better business outcomes. Aon Hewitt’s 2014 Trends in Global Employee Engagement Study found that high-performing companies marked by strong leadership, reputation, performance orientation and employee engagement, outperform average companies on sales growth […]

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Blog, Team Building Skills, Team Leadership - Posted on December 7, 2014 - by Bob

How and When Decision Making by Consensus Works

For some team leaders, making decisions by consensus is as unwanted as a trip to the dentist. But think about it: “If ultimate decision making is reserved for the team leader, you don’t have a team. You have a decision maker with advisors.” Dan Rockwell Done right, making decisions by consensus gives team members meaningful […]

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Blog, Sales Coaching - Posted on December 6, 2014 - by Bob

Change Direction with a Smile

In Dubai one morning at breakfast I met a man with the longest face I had ever seen. A corporate executive I guessed, as he came towards me dressed in a suit. How can I put a smile on his face? I asked myself. “Good morning,” I said as he walked by. He replied good […]

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